★ Frequently asked
Got questions?
Everything you wanted to know about FZZT, in one place. Can't find an answer? We're an email away.
★ Section 01
The product
What's actually in FZZT, what it does, and which formula fits which drain.
What is FZZT?
FZZT is a weekly drain maintenance tablet that uses natural enzymes to break down the gunk that clogs drains — grease, hair, soap scum, food residue. Drop one in the drain at night, flush in the morning, repeat once a week. No harsh chemicals, no fumes, no plumber.
What's in the tablet?
Three enzymes (lipase, protease, amylase) that target fats, protein, and starch. Sodium bicarbonate and citric acid for the fizz. Plus pure essential oils for scent — lavender, tea tree + thyme, or eucalyptus + peppermint depending on the formula. That's it. No sulfates, parabens, dyes, or synthetic fragrances.
Which formula should I pick?
Toilet & General (lavender) — for toilets, basement drains, utility sinks. Kitchen & Sink (tea tree + thyme) — for kitchen sinks, garbage disposals. Shower & Bath (eucalyptus + peppermint) — for shower drains, bath drains, bathroom sinks. Or grab the Whole Home Bundle for all three at the best price.
How is FZZT different from a chemical drain cleaner?
Chemical cleaners use sodium hydroxide or sulfuric acid to chemically dissolve clogs — fast but harsh. They damage pipes over time, release toxic fumes, and only work after a clog has formed. FZZT uses biological enzymes for prevention, weekly. Different tool for a different job — and only one of them is safe to keep in a kitchen cabinet.
How many tablets are in a pouch?
20 tablets per pouch — that's about 5 months of weekly maintenance for one drain. The Whole Home Bundle has 60 tablets total (20 of each formula), enough for one drain of each type for 5 months.
Does it actually work?
For prevention: yes, very well. Weekly use keeps drains flowing fresh and prevents the slow build-up that leads to clogs. For an existing clog: clear the blockage first (with a plunger or drain snake), then start using FZZT to keep it from coming back. Enzymes work steadily over time, not instantly.
★ Section 02
How to use
Simple routine. We made this as easy as we possibly could.
How do I use FZZT?
Three steps. 1) Drop one tablet into the drain — end of the day works best. 2) Wait overnight (8+ hours ideal) so enzymes can work undisturbed. 3) Flush with warm water for 30 seconds in the morning. Repeat once a week. That's it.
How often should I use it?
Once a week per drain is the sweet spot. More often won't hurt, but it's not necessary — weekly is enough to prevent build-up. Pick a regular evening (Sunday works well) so it becomes a habit.
What time of day should I use it?
Evening, before bed. The enzymes need 6-8 hours of undisturbed contact with the build-up to work properly. Running water shortly after dropping the tablet flushes the enzymes away before they've finished the job.
How long until I see results?
For maintenance: you'll notice your drain flowing fresher after the first use. For build-up that's been forming for months or years, expect 2-4 weeks of consistent weekly use before the difference is dramatic. Enzymes work steadily, not instantly.
Can I use FZZT in a garbage disposal?
Yes, but turn it off first. Drop the tablet, let it dissolve overnight without running the disposal, then flush with warm water in the morning. Don't run the disposal during the active enzyme phase — it flushes everything away.
What if I forget a week?
Nothing bad happens. Just pick up where you left off. FZZT works on prevention, so a missed week means slightly more build-up the following week. Two missed weeks in a row? Use two tablets that night, one after the other.
Can I use it on an already-clogged drain?
Not as a first-line treatment. Enzymes work on organic build-up gradually — a fully blocked drain needs immediate clearing first (plunger, snake, or call a pro). Once the drain flows again, start using FZZT weekly to prevent the next clog.
★ Section 03
Safety
FZZT is designed to be safe around your family, your home, and the planet.
Is FZZT safe around kids and pets?
Yes. There are no caustic chemicals, no toxic fumes, and no skin-irritation risks. That said — these are tablets, not candy. Store them out of reach of small children and pets, like you would any household product.
Will FZZT damage my pipes?
No. Enzymes are biological and pH-neutral. They only break down organic matter — they don't react with metal, PVC, ceramic, or rubber seals. Safe for any plumbing system, including older pipes.
Is it safe for septic systems?
Yes — better than safe. Septic systems rely on bacteria and enzymes to break down waste. FZZT enzymes contribute to that process rather than disrupt it (which is what bleach and chemical cleaners do).
Can I combine FZZT with bleach or other cleaners?
No. Don't pour bleach, ammonia, or chemical drain cleaners on top of an FZZT tablet. The harsh chemicals destroy the enzymes, and you've wasted a tablet. Use FZZT on its own, with a 24-hour gap from any chemical cleaning.
What if someone accidentally swallows a tablet?
Don't panic. The ingredients are non-toxic, but they're not meant for ingestion either. Drink water, don't induce vomiting, and call your local poison control or doctor if you're concerned. We label every pouch clearly to prevent this.
Is the packaging eco-friendly?
Yes. Pouches are home-compostable. Tablets are biodegradable. Shipping boxes are recyclable cardboard. We don't use plastic shrink-wrap, fillers, or marketing inserts — every box ships as lean as possible.
★ Section 04
Shipping & subscriptions
Where we ship, how it works, and how to manage your subscription.
Where do you ship?
Netherlands: 1-2 business days, free over €30. Belgium: 2-3 business days. Germany: 2-4 business days. Rest of EU: 3-7 business days. We don't ship outside the EU yet.
How much does shipping cost?
Netherlands: €4.95, free over €30. Belgium: €5.95, free over €40. Rest of EU: €7.95, free over €50.
Will I get tracking?
Yes. As soon as your order ships, you'll get an email with a tracking link. You can follow your package all the way to your doorstep.
How does the subscription work?
Pick a delivery interval (every 1, 2, or 3 months) when you order. We ship automatically on schedule and you get 15% off every order. You can pause, skip, or cancel at any time through your account page — no notice period, no calls, no hassle.
How often should I get a delivery?
A pouch lasts about 5 months for one drain at weekly use. So for one drain, every 5 months. Two drains, every 2-3 months. Whole home (3 drains), every 1-2 months. We default to monthly because most homes have multiple drains.
Can I pause or skip a delivery?
Yes. Log into your account, go to subscriptions, and you can pause indefinitely, skip a single delivery, or change the interval. No fees, no calls.
How do I cancel my subscription?
Same as pause — through your account page, one click. No retention calls, no "are you sure" loops, no hidden fees. We don't believe in making cancelation harder than ordering.
★ Section 05
Returns & support
If something's not right, we want to make it right.
What's your return policy?
30 days from delivery. Products must be unopened and in their original packaging. Email hello@fzzt.nl with your order number to start the return — we'll send you a label. Refund within 5 business days of receipt.
What if my package arrives damaged?
Email us with a photo and your order number — we'll send a replacement immediately at no cost. No need to return the damaged one.
What if I don't like the smell?
Email us. If you've used 1-2 tablets and the scent isn't for you, we'll send a different formula or refund what you've paid. We want you to be happy with what's in your house.
How can I contact you?
Easiest: email hello@fzzt.nl. We answer within one business day, often much faster. We're a small team — your message goes to a real person, not a ticket queue.
Do you do business or wholesale?
For property managers, hotels, restaurants, or retailers — yes, we'd love to talk. Email hello@fzzt.nl with "wholesale" in the subject and tell us a bit about your business.
★ Still have questions?
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